Privacy policy

Privacy Policy
At LUMIS RITUAL, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights regarding your data.
Information We Collect
When you place an order or contact us, we may collect:
Name, phone number, and delivery address
Email address (if provided)
Order details and purchase history
Messages you send us via WhatsApp, email, or our contact form
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order status
Respond to your questions or support requests
Improve our products and website experience
Send occasional updates about new products or offers, only if you've opted in
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely and is only accessible to those who need it to fulfill your order or respond to your inquiry.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your details only with:
Our delivery/courier partners, to fulfill your order
Service providers who help us operate our store (e.g., Shopify), under confidentiality obligations
Cookies
Our website may use cookies to improve your browsing experience, remember your cart, and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect site functionality.
Your Rights
You have the right to:
Ask what personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information, where applicable
Opt out of marketing communications at any time
To exercise any of these rights, contact us at lumisritual@gmail.com or WhatsApp 0306-9697133.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us at:
Email: lumisritual@gmail.com
WhatsApp: 0306-9697133
Location: Sargodha, Pakistan